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Home of Natural Soaps
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FAQ__________________________________________________ Ordering - Payment We accept Visa, MasterCard, Discover, International Diners Club and PayPal as payment in US dollars. Simply select your payment option in the drop-down box during checkout. We do not except American Express at this time. Can I pay for my order by phone? Yes! Just shop as usual and select “Payment by Phone” at checkout and follow the instructions. Mail Order - Email your order to us or just send us a note itemized with what you want along with the shipping charge and tax if you live in Oklahoma. Or, it's easiest to start placing your order on site and when you get to the page with your name, address and your order, select pay by phone, then let us know you will be paying by check. Or just print that page and mail it to us along with your check or money order. Our mailing address is: Soap for Goodness Sake, LLC 10823 S Hwy 76 Burneyville, OK 73430 Why is my basket empty? When your shopping basket comes up empty after shopping, it normally means that all or some cookies have been disabled in your browser. When you place an item in your basket, cookies remembers it until you checkout. If you do not have cookies enabled or your privacy settings do not allow cookies, your computer cannot remember what you have placed into your basket. That’s the way online shopping baskets work. Recent updates to your computer, browser, privacy settings or security settings can change your cookie settings. You can try lowering your privacy settings and re-set them after you order if you wish. Medium settings usually work well. Or try ordering from a different computer if you have access to one. Be sure you have cookies enabled too. Then go to our website and see if your shopping basket has got a memory of your requests. __________________________________________________ Samples Do you offer soap samples? Yes, we offer many samplers on our Samplers page. __________________________________________________ Catalog We do not offer a printed catalog. __________________________________________________ Giving Works Our giving works include contributions every month to the Environmental Working Group and also contribute to the local women’s shelter, Clean the World, The Audubon Society and other charitable causes. __________________________________________________ Allergies I am allergic to nut products. Do you use the same equipment for all of your soaps? We do use nut products such as shea butter and mango butter in some of our natural soaps and other items. We use the same equipment for all products. We list the ingredients of our products on this website. If you have allergies, be sure to read the ingredients before purchasing. _________________________________________________ Animal Testing Do you preform animal testing? No, we do not test on animals......unless John counts as an animal :). __________________________________________________ Vegan Are your products vegan? All of our soaps are vegan with the exception of the goat milk soap. However, we do carry other products that contain beeswax which includes: concealers, lip crèmes and lip liners, eye liner pencils, mascara, shimmer crème, Jaffa lip balm, reflect outdoor balm. We do list list ingredients of each product so be sure to read the ingredients to be sure. __________________________________________________ Return Policy On items where we offer a sample/trial size, we do not issue refunds on full size products so be sure to purchase a sample size if you aren’t sure you will like it. Full size items must be returned in new, unused, resalable condition. Be sure to pack returned items carefully as we can only issues a refund if we can resell the item. Any actual shipping costs (not the discounted or free rate) will be deducted from the refund amount. Unused bonus items must also be returned if you would not have received it without the returned item(s). If the bonus item has been used, or you decide you would like to keep the item, then the full retail price the item(s) will be deducted from your return. All returns must be returned within 30 days of the purchase date with the original invoice. Shipping and handling charges are non-refundable and return shipping is the sole responsibility of the buyer. Miessence does not accept returns or exchanges on cosmetic so please choose carefully as they are not returnable. We do not issue refunds on sample sizes. __________________________________________________ Sales Tax Oklahoma residents are subject to 6.50% sales tax. __________________________________________________ Privacy Your Privacy is important to us. We will never sell or share your information with anyone and we always discard old and unused information by burning it (it becomes heat for our home in the winter). __________________________________________________ How to Care for Your Soap Store your handmade soaps in a cool, dark place. Each scent should be stored separately in a plastic container or freezer bag to help retain scent and to keep them from absorbing moisture from the air. Handmade soaps are rich in natural glycerin and glycerin is a humectant which attracts moisture. When in use, soaps should be kept on a soap dish that drains very well and should be allowed to dry between uses. You can find soap dishes under "Bath Accessories" on our site. Bulk batch soaps are best keep in a plastic container such as a plastic shoe box to protect from moisture and help retain their scent. _________________________________________ Organic Ingredients Key A list of the certified organic ingredients used and who certifies them
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